How do I accept eTransfer tickets that have been sent to me?

When you order tickets that will be delivered via eTransfer, you will receive an email informing you that you have a pending transfer. 

In order to accept these tickets, you'll need to log into the appropriate third-party app where the tickets are stored.

If you do not already have an account with a third-party, you'll be prompted to create one in order to access your tickets. You MUST use the same email address for the account as the one to which the tickets were transferred.

Here are some of the most common eTransfer providers and how to accept and use eTransfer tickets, this isn't a comprehensive list as more are being added all the time, but we'll do our best to keep this updated:

AXS  

1. Create an AXS account with the same email you used to purchase these tickets on Ticketmaster

2. Claim your tickets in the email you received from AXS.

3. Install the AXS app before your event. Your phone is your ticket — use the app at the entry to get in. 

SeatGeek

1. Select Accept Tickets in the email you received from SeatGeek.

2. Create a SeatGeek account with the same email you used to purchase these tickets on Ticketmaster.

3. Once you’re signed in, select Accept Transfer.

4. Install the SeatGeek app before your event. Your phone is your ticket — use the app at the entry to get in.

MLB Ballpark

1. Select Accept Tickets in the email you received from MLB Ballpark.

2. Install the MLB Ballpark app.

3. Create an MLB Ballpark account with the same email you used to purchase these tickets on Ticketmaster.

4. Link your MLB Ballpark account with the home team’s ticketing account.
   Please note: A home team account was automatically created with your email when the transfer was sent.

5. View your tickets in the MLB Ballpark app once your accounts are linked. Your phone is your ticket — use the app at the gate for entry.

One Buffalo

1. Select Accept Tickets in the email you received from One Buffalo.

2. Create a My One Buffalo account with the same email you used to purchase these tickets on Ticketmaster.

3. You may need to link your My One Buffalo account with the team’s ticketing account. To sign in to the team’s account, select the Account Manager tab or ticket icon in the app.
   Please note: Your team account credentials may differ from My One Buffalo.

4. Install the My One Buffalo app before your event. Your phone is your ticket — use the app at the gate for entry.

LaneOne

1. Select Accept Tickets in the email you received from LaneOne.

2. Create a LaneOne account with the same email you used to purchase these tickets on Ticketmaster.

3. Select Accept Transfer once you’re signed in.

4. Install the LaneOne app before your event. Your phone is your ticket — use the app at the entry to get in.

Paciolan

1. Select Accept Tickets in the email you received from the original ticket provider.

2. When prompted, enter the same email you used to purchase these tickets on Ticketmaster.

3. Create an account or sign in to an existing account. The tickets will be in your shopping cart with a $0 balance.

4. To accept the tickets, select Checkout and then Place Your Order.

5. A link to your tickets will arrive in another email. Open the link to download your mobile tickets. Your phone is your ticket — you'll scan directly from it at entry.