Accept Tickets via Email
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Tap the Accept Tickets link in your email.
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Log in or create a new account. Be sure to use the email address of the tickets that were sent. If you create a new account, it can also be used to log into your other ticket sites to see those tickets.
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View your tickets by tapping "My Tickets" or "Upcoming Events".
Transfer with the Ticketmaster App
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Open the Ticketmaster App and sign in to your account using the same email address you used in placing the order.
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Navigate to "My Tickets" or "Upcoming Events" and select the event to view your tickets.
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Tap Transfer.
NOTE: If the Transfer button is grayed out, your tickets are not eligible for transfer. -
Select the tickets you'd like to transfer and tap Transfer To.
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Enter your recipient's information, including their mobile number or email address and an optional note.
TIP: If a mobile number is entered, a link to claim the ticket will open within a text message–all you need to do is press send! If an email address is entered, a link to claim the ticket is sent via an email message. -
Tap Transfer Ticket.
Your transferred tickets will show as sent. When your recipient has accepted them, the ticket will show as claimed. You will receive an email confirming the ticket has been accepted by your recipient. After a successful transfer, the ticket is no longer valid for entry from your account.