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Yadara
Order Issues

Order Issues

Answers to questions about buying on Yadara, cancellations, day of event, delivery, and general order related issues.

Buying on Yadara

Did my order go through?
I didn’t get a confirmation email when I bought tickets. Did my order go through?
The tickets I received have an age disclosure on them, but it wasn't on the Yadara listing.

Cancellations & Postponements

My order was canceled. What do I do?

Day of Event Help

I entered the stadium but there is a problem with my ticket
I’m having trouble getting into my event. What should I do?
My barcode will not scan at the gate
My ticket is scanning but I'm being denied entry
My tickets are not scanning in at the venue
My tickets aren’t working at the event.

Delivery

Can I change how my tickets are being delivered?
Can I print Mobile QR tickets?
How do I send a mobile eTranfer?
How do I send my eTickets to a friend?
I declined my eTransfer. What should I do?
My tickets were sent to the wrong email address.

General

All of my seat numbers are odd (or even). Are my tickets together?
Can I add tickets onto my order after I've placed it?
Can I exchange my tickets for a different quantity, or for tickets to another date or event?
How do I contact someone about a question or problem with my order?
I bought tickets for the wrong event. Can I cancel my order?
I can no longer attend the event. Can I cancel my order?

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