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  1. Yadara
  2. Order Issues

Order Issues

Answers to questions about buying on Yadara, cancellations, day of event, delivery, and general order related issues.

Buying on Yadara

  • Did my order go through?
  • I didn’t get a confirmation email when I bought tickets. Did my order go through?
  • The tickets I received have an age disclosure on them, but it wasn't on the Yadara listing.

Cancellations & Postponements

  • My order was canceled. What do I do?

Day of Event Help

  • I entered the stadium but there is a problem with my ticket
  • I’m having trouble getting into my event. What should I do?
  • My barcode will not scan at the gate
  • My ticket is scanning but I'm being denied entry
  • My tickets are not scanning in at the venue
  • My tickets aren’t working at the event.

Delivery

  • Can I change how my tickets are being delivered?
  • Can I print Mobile QR tickets?
  • How do I send a mobile eTranfer?
  • How do I send my eTickets to a friend?
  • I declined my eTransfer. What should I do?
  • My tickets were sent to the wrong email address.

General

  • All of my seat numbers are odd (or even). Are my tickets together?
  • Can I add tickets onto my order after I've placed it?
  • Can I exchange my tickets for a different quantity, or for tickets to another date or event?
  • How do I contact someone about a question or problem with my order?
  • I bought tickets for the wrong event. Can I cancel my order?
  • I can no longer attend the event. Can I cancel my order?
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